Privacy Policy
Last Updated: 06 May, 2024
.png)
Protecting Your Privacy, Our Top Priority
Our Privacy Policy describes how we collect and use information when you visit our website. We want you to understand what information we collect, how it is used, and your choices with respect to the information. Please read our Privacy Policy carefully. By using this website and our application, you consent to our collection and use of your personal data as described in this policy. If you have any questions about our Privacy Policy, please contact us at privacy@getflock.io.
Who we are
Our website address is: http://getflock.io. Our Business name is “Flock App”, ABN 24 638 101 247.
What data we collect:
User: We may collect personal information provided by users during the account creation process or through their interactions with the App. This may include names, email addresses, and profile pictures. We also collect age information to ensure compliance with legal requirements, including age-based restrictions on venue access and app restrictions, and to help tailor content, offers, and rewards appropriately based on user demographics.
Check-in: The App may collect data related to user check-ins at various venues. This data may include the date, time, and details of the venue visited.Location/s: With your consent, we may collect and process location data to offer location-based features and enhance your app experience. This data helps us provide personalized recommendations, nearby venue information, and other location-based services.
Points/Voucher Redemption: We may collect data related to points or voucher redemptions made through the App. This may include information such as the number of points redeemed, voucher details, and transaction history.
Venue/s: We may collect data about venues, such as their names, addresses, descriptions, and ratings. This information is used to enhance the app experience and provide relevant recommendations to users.
We may also collect information from or about the computers, phones or other devices where you install or access our Services, depending on the permissions you’ve granted.
We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the device information that we may collect:
Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
Device locations, including specific geographic locations, such as through GPS, Bluetooth or WiFi signals
.Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
How we use your data
Who we share your data with
We may share your data with service providers that help us operate our website, application or in the provision of other services. These service providers may be located in Australia or other countries. We also may disclose your information when we believe disclosure is necessary to comply with the law, to protect our rights or property, or to protect someone from harm.We also may disclose your information when we believe disclosure is necessary to comply with the law, to protect our rights or property, or to protect someone from harm. In addition, when you utilise the application, vendors and other third parties may gain access to your non-identifiable data, which includes your user ID, your age range and country/language, your preferred venue categories, as well as any information that you share with them.
Advertising, measurement and analytics services (non-personally identifiable information only).We want the advertising our vendors and partners provide to be as relevant and interesting as the other information you find on our application. With this in mind, we use all of the information that we have about you to provide partners relevant data. We do not share information that personally identifies you (personally identifiable information is information such as a name or email address that can by itself be used to contact you or identify who you are) with advertising, measurement or analytics partners unless you give us permission. We may provide these partners with information about the reach and effectiveness of their advertising without providing information that personally identifies you, or if we have aggregated the information so that it does not personally identify you. We may provide non-personally identifying information (such as 23 year old female, from Sydney with an interest in Mexican restaurants). Additionally, we may tell an vendor or partner how its ads performed, or how many people viewed their ads or installed an app after seeing an ad, but only after the advertiser has agreed to abide by our guidelines
Vendors, service providers and other partners
We transfer information to vendors, service providers and other partners who globally support our business, such as providing technical infrastructure services, analysing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Data Policy and the agreements that we enter into with them.
Where your data is sent
We collect the content and other information that you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others. This can include information in or about the content that you provide, such as the email address you use to register. We also collect information about how you use our Services, such as the types of venues you engage with or the frequency or category of your redemptions and other app actions.
What rights you have over your data
If you have an account on this site or app, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. Deletion of this data is subject to all owing amounts to “Flock App” having been settled prior. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Future changes
This privacy policy may be subject to further change in future.
.png)
Flock is designed to reinvigorate the loyalty experience.
.svg){kind=small}
.svg){kind=small}
.svg){kind=small}
.svg){kind=small}